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    • Shipping & Refund Policy

    Sibtbooks.com  are shipped within 3 working days and we provide fast delivery covers more than 27000 Pin code. We ship through leading top courier services, that you can track your order online after it was shipped.

    For shipments sent overseas, the shipping rates are calculated based on the product and the shipping location. In case, your order is for an item, which cannot be shipped to your country due to copyright and territorial restrictions, we shall cancel your order and process the refund accordingly. 

    In the case of overseas transactions, we will process the refund for the amount received by us in Indian Rupees, the amount may be different from the one charged to you in your home currency depending upon the currency rates applicable at the time of order placement and processing the refund and also the policy of your credit card company for charges and refunds. 

    Replacement Policy

    Returns of faulty items will only be accepted if the goods were faulty when delivered to you. The team sibtbooks.com makes every effort to check your purchase thoroughly for any faults before sending them out to you. All items returned as faulty will be inspected on receipt and any items deemed to subject to fair use will not be accepted as faulty. We will replace a faulty item if a replacement is in stock and available. 

    Cancellation Policy

    For outright cancellations by you: For canceling an ordered item or the entire order, contact us by phone and ask for Cancellations Dept. If you cancel your order, before the item has been shipped, we will refund the entire amount received by us as advance payment. In the case of overseas transactions, we will process the refund for the amount received by us in Indian Rupees, the amount may be different from the one charged to you in your home currency depending upon the currency rates applicable at the time of order placement and processing the refund and also the policy of your credit card company for charges and refunds.

    1. If your product has been shipped but has not yet been delivered, contact Customer Support and inform them of the same.

    2. If the product has already been delivered to you, it will be eligible for replacement, only in cases where there are defects found with the product.